If you’ve ever… Been told you hurt an employee’s feelings Barked out a directive in the heat of a busy moment Declared a mandate based on your discovery of an error Been so overwhelmed that you snapped at a team member …you’ve probably failed to use your good... Read »
Business owners are human and humans tend to look for things that are going wrong instead of looking for things that are going right. One study found that 74% of people would consider finding a new job today because of lack of recognition? That’s 3 out of 4 people—a... Read »
The Fortune 500 companies and other large employers have quite sophisticated programs for what to do with high potential, or high performing, employees. For small and medium businesses, it really boils down to how to treat high potential employees differently. And... Read »
There’s a misguided thought that leaders and managers should treat all employees the same. It’s actually better, however, to treat people differently. EEO regulations and increased attention to racism are, of course, good objectives but can lead some to... Read »
Brave leadership is the willingness and ability to share your ideas freely, step up to risks, and have tough conversations. Without your brave leadership, your team members hold back their ideas, play it safe to avoid failure, are critical of one another, look out for... Read »
A team built on skills will be great… when everything goes as planned, that is, which rarely happens. And that’s when attributes become important. While skills are learned, attributes are traits we’re born with. They can be modified with effort and practice but you... Read »
